Return And Refund

ShopEazyGH Return & Refund Policy

Thank you for shopping with ShopEazyGH! We value your satisfaction and aim to provide a smooth shopping experience. Please review our simple return and refund policy below.

General Return Policy

  • Eligibility: Items may be returned within 7 days of delivery if they are unused, in original packaging, and in the same condition as received.

  • Process: To initiate a return, please contact our customer service with your order number and reason for return.

  • Refunds: Once your return is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-7 business days.

Non-Returnable Items

  • Personal Items: For hygiene and safety reasons, all personal items (such as underwear, cosmetics, personal care products, etc.) are non-returnable and non-refundable.

  • Customized or Made-to-Order Products: Items that are personalized or custom-made cannot be returned or refunded unless they arrive damaged or defective.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos and details. We will arrange a replacement or refund as appropriate.

Contact Us

For any questions or to start a return, please reach out to our customer support team.
[email protected]

ShopEazyGH reserves the right to update this policy at any time without prior notice.